Terms & Conditions
Kri Skincare Ltd ("we", "us" or "our") sells the products available on the Website to you subject to the following terms of sale (the "Terms of Sale"), the Terms of Use and our Privacy Policy, describing how we use your personal information. By accessing or using the Website, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms of Sale, the Terms of Use and our Privacy Policy.
1. About Krī
Kri Skincare Ltd, a private limited liability company incorporated in England & Wales, is the supplier of goods sold on this website. The company is located at Kings House, Brentwood, Essex, CM14 4DR. Company registration number 10511698. VAT registration number GB361381996.
The 'Krī' mark is a registered trademark in over 30 territories, including the United Kingdom, United States, Australia, Singapore and countries in the European Union.
Kri Skincare Limited is a certified B Corporation with a legally binding mandate to consider the impact of its operations on all of its stakeholders, including its customers, supply chain, workers, community and the environment.
2. Eligibility
To be eligible to purchase goods on this Website and to lawfully enter into and form contracts on this Website under English law you must: (a) be aged 18 or older; and (b) be the holder of a valid debit/credit card.
3. Prices
The prices indicated for products available via the Website are all inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges.
Please contact us by email if you require a VAT invoice after placing an order. We will issue VAT invoices no sooner than 14 days after your order has been delivered.
4. Product Information
We will do our best to ensure that all product names, descriptions, ingredients listings, photographs and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information appearing on this Website may not always reflect the product exactly at the moment you place an order.
5. Reselling of Products
The products available on the Website, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms of Sale.
6. Online Orders
When you order online you will be helped through the process by simple instructions on the Website. You place your request for goods from the Website by clicking on the ‘Complete Order’ button at the end of the online order process. When you have placed your order, we will send you an email acknowledgement providing you with the details and value of your order, which has been debited to your payment card or PayPal account. This is not an order acceptance from Kri Skincare Ltd.
Unless we have notified you that we do not accept your order or you have cancelled your order, our acceptance of your order and the completion of the contract between you and us will take place when we have despatched the goods ordered by you.
We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment, we suspect fraudulent activity or violation of these Terms of Sale or if we identify a product or pricing error. If for some reason we are unable to fulfil your order, we will contact you by email or telephone.
Only one offer or discount code can be used per item, order and customer. Our online offers cannot be used in conjunction under any circumstance.
7. Payment
You may pay using credit/debit card or PayPal. You confirm that the credit or debit card that is being used is yours.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.
8. Title to Goods
We will retain the legal ownership of the goods until they have been delivered to you. Legal ownership of the goods will immediately revert to us if we refund any payment for the goods to you.
9. Risk of Loss
Risk in the goods will pass to you upon delivery to you.
10. Delivery
We will deliver the goods following the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. We do not accept any liability for delayed delivery caused by any third party.
11. Acceptance of Goods
Upon receipt, you must inspect the goods. You will be deemed to have accepted the goods unless you notify us that you have cancelled the order and/or you return the goods in accordance with our Returns Policy. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.
If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact us by email.
12. Disputes
Your use of this Website and any purchase by you of any goods from Kri Skincare Ltd shall be governed by the laws of England and Wales and the parties hereto submit to the exclusive jurisdiction of the English courts.
13. General
You acknowledge and agree that these Terms of Sale, which include our Terms of Use and Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of or purchases on the Site, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms of Sale at any time by posting the changes on the Website. You are advised to consult these Terms of Sale each time you visit this Website.
Terms of Use: Website
1. The company
This website belongs to Kri Skincare Ltd, a limited liability company registered in England & Wales.
2. Binding and continuing agreement
Your use of this website and products provided to you by Kri Skincare (collectively called the "Services"), is subject to the terms of a legal agreement between you and Kri Skincare. In addition to the Terms of Use, the legal agreement is made up of the Privacy Policy, the Legal Notice and the Terms of Sale. To the extent of any conflict between the Terms of Use and any other Kri Skincare policies, the Terms of Use shall prevail.
In the use of this website, you shall comply with the Kri Skincare policies. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the website or any content or services that may appear on this website and may not impair in any way the integrity or operation of the website. Without limiting the generality of any other provision of these Terms of Use, if you default negligently or wilfully in any of the obligations set forth in these Terms of Use (including the Kri Skincare policies), you shall be liable for all the losses and damages that this may cause to Kri Skincare.
You agree that we may change or revise these Terms of Use from time to time by updating this page, and that such changes or revision will take effect immediately. Your use of the website reaffirms your continuing agreement to the current Terms of Use.
3. Access
Access to the website is permitted on a temporary basis, and Kri Skincare reserves the right in its sole discretion to modify or discontinue the website or specific portions of it without notice to you. We will not be liable if for any reason our site is unavailable at any time or for any period.
Subject to applicable law, we reserve the right to suspend or terminate access to the website and/or the Services without notice for failure to comply with the Terms of Use or the Kri Skincare policies, for infringing copyright or any other intellectual property right, or for any other reason (including repeat minor offences). The decision to terminate an individual’s access to the website or the Services shall be final and binding.
4. Limited License
We grant you a limited, revocable, and non-exclusive license to access and make personal use of this website. This limited license does not include the right to:
(i) frame or utilise framing techniques to enclose this website or any portion thereof;
(ii) modify or download this website or its contents (except caching or as necessary to view content);
(iii) make any use of this website or its content other than for personal use;
(iv) create any derivative work based upon either this website or its contents;
(v) collect account information for the benefit of another party;
(vi) use any meta tags or any other "hidden text" utilising our name or intellectual property;
or (vii) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.
We also grant you a limited, revocable, and non-exclusive license to create a hyperlink to the home page of this website for personal, non-commercial use only. A website that links to our website:
(i) may link to, but not replicate, our content;
(ii) may not imply that we are endorsing such website or its services or products;
(iii) may not misrepresent its relationship with us;
(iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages;
(v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions;
(vi) may not use any of our trade marks without express written permission;
and (vii) may not link to any page of the website other than the home page. We may, in our sole discretion, request that you remove any link to the website, and upon receipt of such request, you shall immediately remove such link. Any unauthorised use by you of the website terminates the limited license without prejudice to any other remedy provided by applicable law.
5. Registration
If you are invited to register, Kri Skincare will ask you to provide information which is personal to you, such as your name, address, email address and telephone number.
As part of the registration process, you may be asked to select a username and password. You will be responsible for all activities occurring under your username and for keeping your password secure. If you become aware of any breach of security or unauthorised use of your username or password, you must notify Kri Skincare immediately.
6. Your Account
You confirm that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects.
You are responsible for ensuring that the personal information you provide to us is up to date.
You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else or is likely to be used in any way that is unauthorised by you, you should contact us immediately. If you forget your password we will reset it upon your request and send it to the email address which you specified when you registered.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Kri Skincare’s best interests to do so.
7. Privacy
Kri Skincare is committed to your online privacy and will protect any personal information you provide on this website in accordance with our privacy policy.
8. Ownership and Use of Website
With the exception of User Reviews, Kri Skincare owns the intellectual property rights for all of the materials on the website or has a valid right from a third party to use materials on the website. Kri Skincare also owns or has a valid right to use all trademarks, graphics and logos used on this website. Unless expressly stated, no part of the website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright, trademark and other proprietary notices on the materials. Any modification of the materials or use of the materials for any other purpose is a violation of Kri Skincare's intellectual property rights and proprietary rights. The use of any such material(s) on any other website or computer network without Kri Skincare's written consent is strictly prohibited. Your use of the trademarks, graphics and logos on this website in any manner other than as authorized in these Terms of Use, or as authorised in writing by Kri Skincare, is strictly prohibited.
9. Ownership of Reviews
You shall retain all of your ownership rights in your User Review, but you are required to grant limited rights to Kri Skincare and other users of the website.
In return for using the website, you grant Kri Skincare a non-exclusive, irrevocable, worldwide, transferable licence (with full right to sub-licence) to use your User Review for any purpose whatsoever (to the extent permitted by law) in perpetuity and free of charge. The licence shall include, without limitation, the right to reproduce, copy, edit, adapt, make derivative works, combine with other works, make available, synchronise, display, publicly perform, transmit, broadcast, publish, distribute, sub-license and delete your User Review. You acknowledge and agree that if Kri Skincare edits, modifies or makes a derivative work from your User Review, or combines your User Review with other works, any rights in such modifications or derivative works shall be owned exclusively by Kri Skincare.
10. Removal of User Reviews
Kri Skincare uses an independent company to solicit reviews from customers. Kri Skincare reserves the right in its absolute discretion and without prior notice to refuse, remove or exclude any submissions from the website that we deem to be offensive to our staff or other users, or where a submission violates the Terms of Use. You agree that Kri Skincare does not have any obligation to use or respond to any user submission.
11. Geographic Scope of the Website
Kri Skincare controls and operates this website from the United Kingdom. All visitors to this website are responsible for compliance with all local laws applicable to them with respect to the content and operation of this website.